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Instituto de Mayores
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Instituto de Mayores
y Servicios Sociales

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© 2022 Instituto de Mayores y Servicios Sociales

Thursday, 30 March 2023 11:00

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Regulatory Framework

Identification Data and Purposes
List of Services Offered by the Territorial Directorates
Requirements and Procedures for Service Delivery
Rights of Citizens
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Regulatory Framework
Submission of Complaints and Suggestions to the Territorial Directorates
Quality Commitments
Indicators for Monitoring Commitments
Measures Ensuring Gender Equality, Addressing Diversity, Facilitating Access and Improving Service Delivery Conditions
Standardized Management Systems for Quality, Environment, and Occupational Risk Prevention
Corrective Measures in Case of Breach of Commitments
Unit Responsible for the Service Charter
Useful Information

Regulatory legislation

Wednesday, 20 April 2022 13:13

General in Nature
Specific in Nature

Avda. de la Ilustración, s/n, c/v a c/ Ginzo de Limia, 58, 28029 Madrid

Avda. de la Ilustración, s/n, c/v a c/ Ginzo de Limia, 58, 28029 Madrid

+34 912 667 713

+34 912 667 713

buzon@imserso.es

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